Support
Context Help
If you lose your way inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up window will show up. It includes detailed info about all the operations that you can perform on that particular page. Each context menu shows up on the very same page so that you can quickly return to your work.
Video Tutorials
We have an extensive array of tutorial video clips illustrating how to work with our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step educational videos.
F.A.Q.
If you can't discover the answer you are looking for, have a glimpse at our comprehensive FAQ section, which includes questions asked by real clients and provides practical solutions. We constantly "revamp" our Frequently Asked Questions section with new entries so as to embrace all the innovations and new additions to our platform.
Ticketing System
If you still can't find the answer you need in the FAQ database either, you can contact our excellent team of client support engineers available 24-7 and eager to help you with any issue. Each trouble ticket you send will be replied to within sixty minutes (the average trouble ticket response time being just twenty mins), so you won't have to wait a long time to get your question answered.